Delivery Terms
Effective Date: 01-04-2025
These Delivery Terms outline how we handle the shipping and delivery of your orders.
1. Shipping Methods and Costs
- We offer various shipping options at checkout, including standard, express, and international shipping.
- Shipping costs are calculated based on the delivery location, shipping method selected, and total order weight.
2. Processing Time
- Orders are typically processed within 6 to 12 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Times
- Standard Shipping: 5 to 10 business days
- Express Shipping: 5 to 6 business days
- International Shipping: 6 to 12 business days (customs clearance may cause delays)
4. Tracking and Notifications
- Once your order is shipped, you will receive an email with tracking information.
- You can also log into your account to view order status.
5. Delivery Issues
- We are not responsible for delays caused by the courier, weather, customs, or incorrect shipping addresses.
- If your order is marked as delivered but not received, please contact our support team within [Insert Number] days.
6. Customs and Import Duties
- For international orders, customs fees or import duties may apply and are the responsibility of the recipient.
7. Contact Us
If you have any questions about your delivery, please contact us at:
- Email: info@7edge.pt
- Whatsapp: (+351) 968065391